DELL MD3000

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DELL MD3000

  • 各位好!

              我们公司有一台MD3000存储,存储设备状态指示灯呈琥珀色闪烁,我通过MD3000管理软件登录控制器后发现是因为第十一槽位的硬盘坏了!现在数据正被第十四槽位的热备盘顶用,但从外观查看第十一槽位的硬盘指示灯为正常绿灯长亮,请问我应该如何换硬盘呢!能否给出详细步骤,谢谢!另请问DELL存储管理软件是通用的吗?可以管理所有DELL的存储吗?

  • 这个办法很简单,但需要确定一下你的硬盘坏了是直接Fault,还是impending Disk Failure ,

    1.以上两种故障都可以使用,MD3000支持热拔插这种方法,即直接把故障的硬盘拔掉,换上新硬盘即可,更换后的硬盘将会自动重建。

    2.在极少的情况下,有遇到是impeding Disk Failure的情况,使用1的方法更换后,硬盘不会自动重建,显示为未分配(unassign),所以官方建议正确的更换方法是,在MDSM管理软件里选中已故障硬盘设置为Fail,然后更换,这个需要看看MD的管理软件是不是新的版本,如果是旧的就得使用命令行,这种就麻烦一点了。

    命令行参考:

    Windows 
    smcli -n NameOfArray -c "set physicalDisk [enclosureID,slotID] operationalState=failed;"

    smcli 192.168.2.2 192.168.2.3 -c "set physicalDisk [enclosureID,slotID] operationalState=failed;" (where 192.168.2.2 192.168.2.3 are the IP addresses of the controllers, separated by a space)


    Linux
    smcli -n NameOfArray -c 'set physicalDisk [enclosureID,slotID] operationalState=failed;'

    smcli 192.168.2.2 192.168.2.3 -c 'set physicalDisk [enclosureID,slotID] operationalState=failed;'  (where 192.168.2.2 192.168.2.3 are the IP addresses of the controllers, separated by a space)
     

    另你也可以登陆:http://kb.dell.com/ 去搜索戴尔产品的故障解决方案。

  • 大哥你好!我就是想通过在MDM软件先把第十一槽位的硬盘设置为Fail,然后再进行更换!可是我的MDM软件里没有哪设置!是因为软件的版本太低还是?我目前用的软件版本为:md3000_2_2_0_17_R294934

  • MD3000最新版的MDSM就是你现在用的版本,没有设置Fail的功能,MD3200以上的才有,估计以下是目前所遇到的问题,参考下面的步骤做就好了。

    Failed Virtual Disk - Physical Disk Failure

    What Caused the Problem?

    One or more physical disks in a disk group have failed or been removed, causing the associated virtual disks to fail. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.

      Caution : Possible loss of data accessibility. Do not remove a component when the Service Action Allowed field in the Details area of this recovery procedure is NO. Removing a component while its Service Action Allowed field is NO may result in temporary loss of access to your data. Refer to the following Important Notes and the Recovery Steps for more detail.

      Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.

    Important Notes

    • If the virtual disk is marked Failed because you replaced the wrong physical disk during a Degraded virtual disk recovery procedure, you have not lost data. To return the virtual disk to the Degraded state, reinsert the physical disk.
    • You may be able to recover data from a failed virtual disk. Whether this is possible depends on how the failure occurred. You can use this procedure to restore data in two ways: contacting your technical support representative to attempt a data recovery, or restoring data from backup media.
    • Multiple physical disk failures or removals in a RAID level 1, 5 or 10 can cause a failed virtual disk status. However, a Degraded RAID 10 may have more than one failed physical disk if the failed physical disks belong to different mirrored pairs.
    • If the physical disks are configured for RAID 0, any physical disk failure or removal will result in a failed virtual disk.
    • All I/O to the affected virtual disks will fail.
    • To the operating system (OS), a failed virtual disk is exactly the same as a failed non-RAID physical disk. Refer to your OS documentation for any special requirements concerning failed physical disks and perform them where necessary.
    • Make sure the replacement physical disks are the same type and have a capacity equal to or greater than the failed physical disks you will remove in the Recovery Steps.
    • You can replace the failed physical disks while other disk groups in the storage array are receiving I/O.
    • The Service Action Allowed field in the Details area indicates whether you can safely remove the component. If the Service Action Allowed field is NO, then the affected component must remain in place until you service another component first.

    Recovery Steps

    1

    If...

    Then...

    You have mistakenly removed the wrong physical disk while performing a Degraded virtual disk recovery procedure

    Go to step 2.

    You have a backup of the data on the failed virtual disk

    Go to step 3.

    You do NOT have a backup of the data on the failed virtual disk

    It may be possible to recover data from the failed virtual disks. If you wish to attempt a data recovery, you must contact your technical support representative. Do NOT perform steps 2 through 8. Performing any recovery actions before contacting your technical support representative could jeopardize any chance of recovering data.

    2

    If you have mistakenly removed the wrong physical disk while performing a Degraded virtual disk recovery procedure, you can return the virtual disk back to the Degraded state by replacing the physical disk you removed. After the virtual disks return to the Degraded state, click the Recheck button and perform the recovery procedure listed for a degraded virtual disk. You are finished with this procedure.

    3

    From the Summary tab, click the Disk groups and virtual disks link and find the affected disk group (as listed in the Recovery Guru details area).

    There are several different types of virtual disks that can exist in a disk group. Use the information provided to determine the types of virtual disks on the affected disk group. Step through every entry in the following table and perform all procedures associated with the virtual disk type combination for the affected disk group.

    If...

    Then...

    The affected disk group contains one or more source or target virtual disks in a copy operation

    a

    Click the Modify tab.

    b

    Click the Manage virtual disk copies link.

    c

    Select the copy pair that contains the affected virtual disk.

    d

    Click the Stop button.

    e

    Check to see if any of the Target virtual disks have read-only enabled. Disable read-only by selecting ALL target virtual disks that have read-only enabled and then clicking Permissions.

    One or more snapshot virtual disks exist on the failed disk group

    The information on the snapshot(s) is no longer valid and cannot be retrieved. You must delete all snapshot virtual disks associated with the failed disk group.

    a

    Click the Modify tab.

    b

    Click the Delete virtual disk link.

    c

    Select a snapshot virtual disk associated with the failed disk group.

    d

    Click the OK button.

    Note: You will be able to create any needed snapshot virtual disks after this procedure has been completed.

    e

    Repeat steps c and d for each additional snapshot virtual disk associated with the failed disk group until all are deleted.

    One or more snapshot repository virtual disks exist on the failed disk group

    The information on the snapshot virtual disks associated with the affected snapshot repository virtual disks is no longer valid and cannot be retrieved, even if the associated snapshot virtual disks exist on a different disk group.

    a

    Click the Modify tab.

    b

    Click the Delete virtual disk link.

    c

    Select a snapshot virtual disk associated with the snapshot repositories on the failed disk group.

    d

    Click the OK button.

    Note: You will be able to create any needed snapshot virtual disks after this procedure has been completed.

    e

    Repeat steps c and d for each additional snapshot virtual disk associated with the snapshot repositories on the failed disk group until all are deleted.

    Only standard virtual disks exist on the affected disk group

    Go to step 4.

    4

    Locate all failed physical disks associated with this disk group (the status LEDs on the failed physical disks may be amber flashing).

    From the Support tab, click the View storage array profile link, and then click the Disk Groups tab. Scroll down to one of the affected disk groups as listed in the Recovery Guru Details area. Each associated physical disk will be listed underneath the disk group.

    5

    Remove the physical disk.

    Repeat step 6 until you have removed all of the failed physical disks associated with this disk group, and then go to step 7.

    7

    Wait 30 seconds and then insert the new physical disks.

    Note: Wait until the replaced physical disks are ready (status LED off) before going to step 8.

    8

    a

    Open a Command Prompt, and type the following command:

    SMcli -n <storageArray_name>;

    where storageArray_name is the name of the storage array listed in the Details area.

    Note: If you receive an error from this command, change your working directory to the directory that contains the SMcli executable.

    b

    Execute the following command in order to initialize a virtual disk in the disk group:

    start virtualDisk [virtualDiskName] initialize;

    where virtualDiskName is a virtual disk in the disk group you wish to initialize.

    Note: When initialization starts on a virtual disk, the icon changes to Operation in Progress  in the Disk Groups and Virtual Disks dialog. When initialization is completed, the virtual disk becomes Optimal  .

    c

    Repeat step b for each virtual disk in the disk group.

    d

    Save this procedure by clicking the Save As button because once you perform step 9 and the failure is fixed, you will not be able to access the information in step 10 from the Recovery Guru.

    Go to step 9.

    9

    Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area.

    10

    If...

    Then...

    You deleted one or more snapshot virtual disks or snapshot repository virtual disks in step 3.

    If needed, create new snapshot virtual disks to replace those you deleted.

    You stopped one or more copy operations in step 3.

    If desired, re-create any copies you stopped:

    a

    Click the Modify tab.

    b

    Click the Manage virtual disk copies link.

    c

    Select the copy pair to re-copy.

    d

    Click the Re-Copy button.

    e

    Repeat steps c and d for each additional copy pair you stopped in step 3.

    You disabled Read-Only on any target virtual disks in step 3.

    Restore the data on those virtual disks from backup.

    One or more virtual disks were initialized in step 8.

    Add the initialized virtual disks in the affected disk group back to the operating system. You may need to reboot the system to see the virtual disks.

    Note: Do not start I/O to these virtual disks until after you restore from backup.

    Restore the data for the initialized virtual disks from backup.

    Note: Additional information on this issue may be available. Please visit the Dell support website at support.dell.com and select your product model. Choose "troubleshooting" as your tool option, then search by this procedure title.

  • 你好!

    我目前的详细的故障日志如下:

    虚拟磁盘 - 热备用正在使用

    存储阵列:  MD3000
    磁盘组:  RAID10-14
      故障物理磁盘位于:  机柜 0, 插槽 11
         许可的服务操作(移除):  否   
           组件上的服务操作 LED 指示灯:  否
      备用物理磁盘位于:  机柜 0, 插槽 14
      虚拟磁盘:  1
         RAID 级别:  1
         状态:  最佳

    造成该问题的原因是什么?

    一个或多个物理磁盘发生故障,并且热备用物理磁盘已自动替代发生故障的物理磁盘。虚拟磁盘上的数据仍可访问。Recovery Guru 的“详细信息”区域提供您在执行恢复步骤时所需的具体信息。

       小心:静电释放会损坏敏感组件。可能无法继续访问数据。当此恢复过程的“详细信息”区域内的允许维修操作字段为“否”时,不要卸下组件,否则可能会导致数据暂时无法访问。 有关更多详细信息,请参阅下面的“重要说明”和“恢复步骤”部分。

       小心:静电释放会损坏敏感组件。处理组件时始终采取适当的防静电保护措施。 在没有适当接地的情况下触摸组件,可能会损坏设备。

    重要说明

    • 当热备份物理磁盘替代出现故障的物理磁盘时,将在热备份物理磁盘上重建故障物理磁盘中的数据。更换出现故障的物理磁盘时,会将数据从热备用物理磁盘复制回新的物理磁盘,并且热备用物理磁盘返回“备用”状态。在热备用物理磁盘上完成重建之前,可以更换出现故障的物理磁盘。但在重建完成之前,不会使用新的物理磁盘进行热备。
    • 摘要选项卡中单击虚拟磁盘和磁盘组链接,并查找受影响的虚拟磁盘的虚拟磁盘图标。如果任何虚拟磁盘显示一个“操作正在进行”图标  ,则表示仍然在热备用物理磁盘上进行重建。如果所有虚拟磁盘图标都是“最佳” ,则表示重建已完成。
    • 根据已经在存储阵列中创建的热备用物理磁盘数目,虚拟磁盘可能保持“最佳”状态,并且仍存在多个有故障的物理磁盘(每个故障磁盘由一个热备用物理磁盘顶替)。
    • 确保更换物理磁盘与出现故障的物理磁盘的类型相同,并且具有相同或更大的磁盘容量。
    • 您可以在受影响的虚拟磁盘接收 I/O 时更换出现故障的物理磁盘。
    • “详细信息”区域内的允许维修操作字段指示您是否能够安全地卸下组件。如果允许维修操作字段为“否”,则受影响的组件必须保持原状,直到首先修复其他组件。 

    恢复步骤

    1

    检查“详情”区域内故障物理磁盘的允许维修操作状态。

    如果……

    则……

    允许维修操作为“是”

    转到步骤 2。

    允许维修操作为“否”

    回答下列问题:

    “摘要”区域内是否报告了其它问题?

    •  - 首先修复这些问题,然后在单击“重新检查”后返回到此过程。
    •  - 停止此过程并与您的技术支持代表联系。

    2

    如果……

    则……

    要使用新物理磁盘替换故障物理磁盘

      • 卸下物理磁盘(该物理磁盘的状态 LED 可能是呈黄色闪烁)。
      • 等待 30 秒,然后插入新的物理磁盘。

    结果:执行重建/写回操作时,受影响的虚拟磁盘将变为“正在执行操作” 图标  (位于磁盘组和虚拟磁盘 链接中)。重建/写回完成后,虚拟磁盘返回到“最佳” ,并且热备用物理磁盘返回到“备用”状态。

    • 对每个故障物理磁盘重复执行上述步骤。
    • 单击重新检查按钮以重新运行 Recovery Guru,以便确保已排除故障。

    您想使用现有的未分配物理磁盘或正在使用的热备用磁盘来替换磁盘组中的故障磁盘

      • 单击修改选项卡,然后选择更换物理磁盘
      • 故障或丢失物理磁盘下,选择您要更换的物理磁盘
      • 可用的备用物理磁盘下,选择您要用于替换故障或丢失物理磁盘的物理磁盘
      • 单击更换物理磁盘

    结果:如果您选择将未分配的物理磁盘用作备用物理磁盘, 则在发生重建/复制操作时,受影响虚拟磁盘的图标将变成“正在进行操作” (在磁盘组 和虚拟磁盘链接中) 。重建/写回完成后,虚拟磁盘返回到“最佳” ,并且热备用物理磁盘返回到“备用”状态。

    如果选择将热备用磁盘作为故障或丢失物理磁盘的备用磁盘,则热备用角色将变成“未分配”状态。如需使用该功能,则需分配新的热备用设备

    • 对每个故障物理磁盘重复执行上述步骤
    • 单击重新检查按钮以重新运行 Recovery Guru,以便确保已排除故障。

    注:可能提供有关此问题的详细信息。请访问网址为 support.dell.com 的 Dell 支持网站,然后选择您的产品型号。选择“故障排除”作为您的工具选项,然后使用此过程标题进行搜索。

     

  • 错的下面已经告诉你怎么处理了,直接将故障硬盘热拔插更换就好了!~~然后将自动重建。