1 Rookie
•
2 Posts
0
87
How do I get a receipt?
I am trying to get a receipt for a laptop that I purchased in 2023. While it is within the two-year window for the purchase to appear in the order support area of the website, it does not appear there. The chat and phone systems lead me to a never-ending loop of canned choices that lead to the same unhappy results.
Does anybody know how to get a person at Dell? Are there any left?
DELL-Cares
Moderator
Moderator
•
25.2K Posts
0
February 7th, 2024 17:29
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We will send you a private message. Kindly, reply to it with the requested information so that we can review and assist you further
Lisa1002
1 Rookie
1 Rookie
•
2 Posts
0
February 7th, 2024 19:11
I now have a receipt! This is clearly THE place to come to get Dell's attention. I wish it were less clunky, but at least it worked.